Privacy Policy

Last updated: August 2026

Who we are

KrishiKeralam operates a managed organic farming and fresh-produce platform in Kerala, India. This policy explains how we handle information for landowners, operations staff, SHG field workers, advisors, delivery partners, investors and retail customers.

Information we collect

Account details: name, phone number, email address, preferred language and the roles you select when signing up.

Land and farming data: parcel location and boundary pins, photographs, soil test reports, agreements, crop cycles, tasks and harvest logs.

Work and payment data: task proof photos or videos, timestamps, field GPS captured at the moment a task is submitted, payout and ledger entries.

Order data: items purchased, delivery address and map pin, order status history and delivery notes.

Device data: push notification tokens and basic app diagnostics needed to deliver alerts and keep the app working offline.

Why we use it

To verify land, plan and supervise crop cycles, assign field work, calculate produce credit and payouts, fulfil and route deliveries, answer advisor questions, and send you notifications about tasks and orders.

We do not sell personal data, and we do not use your data for third-party advertising.

Who can see your data

Access is restricted by role. A landowner sees their own parcels, cycles and payouts. SHG workers see only the tasks assigned to their team. Delivery partners see only the orders assigned to them, including the delivery address needed to complete the drop.

Investor dashboards show aggregated figures only. They do not expose names, phone numbers, addresses or individual payout identities.

We share data with service providers who host our database, storage, notifications and maps, strictly to run the platform, and with authorities where the law requires it.

Location and camera

Location is captured when a field worker submits task proof and when a delivery partner navigates an assigned order. Camera access is used only when you attach a photo or video. Both can be denied in your device settings, though some verification features will then be unavailable.

Storage and retention

Data is stored on managed cloud infrastructure with encryption in transit and row-level access rules. Agreement, harvest, payout and order records are retained while the account is active and afterwards only for as long as accounting and legal obligations require.

Your choices

You can view and correct your profile in the app, turn push notifications off, and request a copy or deletion of your personal data. Records tied to signed agreements, payouts or tax obligations may be retained even after deletion of the account.

Contact

For any privacy request, write to us from the email address registered on your account and we will respond within a reasonable period.